Peach Mattress 20-Year Limited Warranty

At Peach by Heritage Sleep, we are committed to providing you with a mattress built to last. To support that promise, every Peach mattress includes a 20-Year Limited Warranty, ensuring confidence and peace of mind for years of restful sleep.

What the Warranty Covers

For 20 years from the original purchase date, this limited warranty covers defects in workmanship and materials, including:

  • Visible body impressions deeper than 1.5 inches, not caused by improper support

  • Splits or cracks in foam layers under normal use

  • Broken or sagging coils in coil-supported models

  • Manufacturing defects in the cover (such as unraveling seams or tears from normal handling)

What the Warranty Does Not Cover

This warranty excludes:

  • Normal changes in firmness, comfort preference, or gradual softening over time

  • Physical damage such as burns, cuts, tears, or liquid damage

  • Mattresses used on improper or unsupportive foundations

  • Mattresses that are unsanitary or stained

  • Mattresses with removed or altered law tags

  • Transportation and inspection fees after the first 10 years

How the Limited Warranty Works

  • During the first 10 years, Peach will repair or replace your mattress at no cost, excluding transportation fees if applicable.

  • For years 11–20, Peach will repair or replace the mattress with a handling fee, plus transportation costs, proportionate to the length of ownership.

  • If replacement is necessary, the new mattress will carry forward the remaining term of the original warranty.

How to File a Warranty Claim

  1. Contact our customer service team with your proof of purchase and a description of the problem.

  2. Provide photos or other supporting documentation.

  3. Our team will help evaluate your claim and guide you through next steps.

Warranty Maintenance Requirements

To keep your warranty valid, be sure to:

  • Use an appropriate, supportive foundation

  • Keep your mattress clean and free of stains

  • Retain the law tag attached to your mattress

  • Avoid exposing your mattress to misuse or abuse

At Peach, we take pride in delivering natural, comfortable, and durable mattresses — and this warranty is our promise to stand behind them.