Frequently Asked Questions…
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What is the Peach Green Mattress 100-night sleep trial?
Our 100-night sleep trial lets you try the Peach Green Mattress in your own home, risk-free, for up to 100 nights. If you’re not completely satisfied, you may return it for a refund (minus a $100 return fee).
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Why do you recommend trying it for at least 30 nights?
It can take time for your body to adjust to a new sleep surface. We suggest sleeping on your Peach Green Mattress for at least 30 nights before deciding if it’s right for you.
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Are there any conditions for a return?
Yes. The mattress must be in good, sanitary condition, free of stains, odors, tears, or damage. Mattresses that are soiled or abused cannot be returned under the trial program.
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Can I exchange my mattress instead of returning it?
At this time, the 100-night trial covers returns only. If you wish to try a different Peach Green Mattress model, we recommend returning your mattress and placing a new order.
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What is the difference between Talalay and Dunlop latex?
Both Talalay and Dunlop refer to methods of processing natural latex. Dunlop is a simpler, older process resulting in a denser, firmer latex, while Talalay is a more modern, multi-step process that creates a lighter, more consistent, and more breathable foam.
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Which latex is more breathable?
Talalay latex is known for its superior airflow and breathability due to its open-cell structure, making it a great choice for hot sleepers. Dunlop is less ventilated but still naturally cooler than synthetic foams.
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Is Talalay latex more expensive?
Generally, yes. Talalay’s advanced production method takes more time and equipment, which typically makes it pricier than Dunlop latex.
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Do Peach Green Mattresses use Talalay or Dunlop latex?
Peach Green Mattresses feature graphite-infused Talalay latex, chosen for its exceptional contouring, breathability, and luxurious feel, supporting a cooler and more comfortable night’s sleep.
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Peach Mattress 20-Year Limited Warranty
At Peach by Heritage Sleep, we are committed to providing you with a mattress built to last. To support that promise, every Peach mattress includes a 20-Year Limited Warranty, ensuring confidence and peace of mind for years of restful sleep.
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What’s Covered?
For 20 years from the original purchase date, this limited warranty covers defects in workmanship and materials, including:
Visible body impressions deeper than 1.5 inches, not caused by improper support
Splits or cracks in foam layers under normal use
Broken or sagging coils in coil-supported models
Manufacturing defects in the cover (such as unraveling seams or tears from normal handling)
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What’s Not Covered?
This warranty does not cover:
Normal changes in firmness or comfort preference over time
Physical damage, including cuts, burns, tears, or water damage
Mattresses used on an improper or unsupportive base
Mattresses that are stained, soiled, or unsanitary
Mattresses with missing or removed law labels
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How the Limited Warranty Works
During the first 10 years, Peach will repair or replace your mattress at no cost, excluding transportation fees if applicable.
For years 11–20, Peach will repair or replace the mattress with a handling fee, plus transportation costs, proportionate to the length of ownership.
If replacement is necessary, the new mattress will carry forward the remaining term of the original warranty.
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How to File a Warranty Claim
Contact our customer service team with your proof of purchase and a description of the problem.
Provide photos or other supporting documentation.
Our team will help evaluate your claim and guide you through next steps.
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Warranty Maintenance Requirements
To keep your warranty valid, be sure to:
Use an appropriate, supportive foundation
Keep your mattress clean and free of stains
Retain the law tag attached to your mattress
Avoid exposing your mattress to misuse or abuse